All guardNOW guards are required to undergo security guard training. Some of the areas the training covers include:
- Powers to arrest (security guard roles and responsibilities) – 4 hours
- Weapons of Mass Destruction & Terrorism Awareness – 4 hours
- Public Relations (how to deal with the community and the customer) – 4 hours
- Observation & Documentation (appropriate techniques in report writing) – 4 hours
- Communication and its significance (who, what, where, when, why) – 4 hours
- Liability & Legal Aspects (roles of the guard) – 4 hours